Privacy policy

We apply the privay policies as laid out in the Trusted Shops Guarantee (

We are committed to protecting your privacy online. 
We appreciate that you do not want the personal information you provide to us distributed 
indiscriminately and this policy explains how we collect information about you, what we do 
with it and what controls you have. 
Who are we?
The website is owned by Joanne Watkins who is also the data controller. The data controller is responsible 
for and controls the processing of your personal data in accordance with the Data Protection 
Act 1998 (the "Act"). 
Personal data we may collect about you 
We can only provide the goods and services ordered by you if you provide us with your personal
data. For the purpose of providing these services, we collect personal data about you 
such as your name, address, e-mail address, telephone and mobile phone numbers, payment card information. 
We will use the information you provide for the purposes described in this privacy policy to 
which you agreed to at the time your data was obtained. 
Your personal data will be used to provide the information, goods and services offered 
through our website to you, for billing and order fulfilment.
E-Mail marketing 
If you sign up to our newsletter, we may use your e-mail address to send you information 
about our products and services. At any stage you can ask us to stop using your personal data 
for direct marketing purposes. You can opt out of receiving any marketing communications 
from us by emailing us via or using our contact form.
We may use your e-mail address to send you information about products or services that are 
the same as or similar to those that you have ordered from us and that we think you may find 
useful. We will do so only if you have indicated that you do not object to being contacted for 
these purposes. At any stage you have the right to ask us to stop using your personal data for 
direct marketing purposes by emailing us or using our contact form.  
Furthermore your personal data will be used to: 
- administer your account with us; 
- verify and carry out financial transactions in relation to payments you make online; 
- audit the downloading of data from our website; 
- improve the layout and/or content of the pages of our website and customise them for 
- identify visitors to our website; 
- carry out research on our users' demographics and tracking of sales data; 
We will not allow third parties to send you information directly.
We may also monitor who accesses our website, for example we may automatically 
collect access information about you such as the type of internet browser you use
the website from which you have come to our website, and your IP address (the unique
address which identifies your computer on the internet) which is automatically recognised by
our web server. Such information enables us to assess and build a profile of our users. We use this
information to improve the layout and/or content of the pages of our website and customise them for 
Use of cookies and similar technologies 
A cookie is a yummy biscuit.  We like the ones with chocolate chips.  More importantly
for you here and now, it is also the name of a small text file that is stored on your device. 
Our website uses cookies to distinguish you from other users of our website. Cookies also 
provide us with information about how this website is used so we can keep it is as up to date, 
relevant and error-free as possible. 
For further information about how we use cookies, please see our cookies policy
Disclosure of personal data
We may disclose your personal data if we sell our business to a third party.
We may request information about you from third parties such as credit reference agencies 
i.e. [name the agency]. We will add this information to the information we currently hold 
about you to enable us to make decisions about your creditworthiness and/or to detect or 
prevent money laundering and fraud. 
Where we make such a request we will inform you of this intention and explain whether any 
record of the search will be recorded on a credit file. You have a right to obtain a copy of your 
credit file. For more information, go to (add link to credit reference agency website). 
- in any other case where we are required to do so by law or if we believe that such action 
is necessary to prevent fraud or cybercrime or to protect the website or property or rights or
safety of any person.
We may also disclose aggregate statistics about visitors to our website customers and sales in
order to describe our services to prospective partners (such as advertisers and sponsors) and other reputable third 
parties and for other lawful purposes, but these statistics will include no personally identifiable 
We place great importance on the security of all personally identifiable information associated 
with our users. We have security measures in place to attempt to protect against the loss, 
misuse and alteration of personal information under our control. 
We will use technical and organisational measures to safeguard your personal data, for example:
- access to your account is controlled by password and username which are unique to you 
- we store your personal data on secure servers 
- payment details are encrypted using SSL technology
You should bear in mind that submission of information over the internet is never entirely 
secure. We cannot guarantee the security of information whilst it is in transit over the internet 
and any such submission is at your own risk. All we can do is use all our reasonable efforts to 
safeguard your data and ensure that we maintain a reliable and safe environment to use your 
It is advisable to close your browser when you have finished your user session to help ensure 
others do not access your personal information if you use a shared computer or a computer in 
a public place